What are the steps to becoming an AIS for Service Manager v9?
The Accredited Integration Specialist certification for Service Manager v9 is designed for IT professionals working in service management to provide solutions which support ITIL best practices.
The qualification serves to demonstrate the holder's ability and understanding of a range of skills including some of the fundamental components of ITIL v3 Service Lifecycle Management such as catalogue and knowledge management. Other areas covered include service level management and service requests in addition to the skills needed to deal with incidents, problems and configuration.
Once certified, candidates will have a validation of their skills for the deployment and integration of Service Manager software into a client-focused arena.
To achieve certification candidates should complete the HP0-M43 exam and it is recommended they complete the available training too. Having achieved the Accredited Integration Specialist qualification, the next step in the Service Manager path is the Accredited Systems Engineer certification for Service Manager.
Accredited Integration Specialist for Service Manager v9
| Exam | Recommended Courses |
|---|---|
| Exam HP0-M43: HP Service Manager 9.x Software | 00245635: Service Manager 9.20 Technical Essentials |
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