Training Library - Improve my business with training
Training is not just something that keeps employees happy and loyal. It should also have a direct positive impact on the profitability and success of a business. Owners and managers of businesses can use this section of our Training Library to give them new ideas on how to do so. We draw from our experience of working with hundreds of clients over the years, and seeing many successful instances where sales have grown, customer service and retention has improved, financial and cash control has become tighter, or costs have been removed all as a result of using training to improve the skills within the organisation.
Ensuring training is a success
Training is expensive, so you want your investment in training to pay off. This article offers six ways to ensure training is successful.
How to get salespeople selling more
Hints and tips on how to use training to improve the performance of sales people, and some pitfalls to avoid.
Improve Your Productivity by Avoiding the Knee-Jerk Reaction to Training
Take a perceived training need at face value and you could be treating a symptom, not the cause. Sam, one of KnowledgePool's senior associates, explains how line managers can improve performance by avoiding the knee-jerk reaction to training and how a diagnostic procedure holds the key to a more holistic approach.
Government subsidies for training
The UK government invests huge amounts into education and lifelong skills development, particularly for small businesses. Here we offer a summary of the funding available in England, Wales, Scotland and Northern Ireland.
Where to go for updates on HR and employment law
Line managers and those responsible for HR need to be up-to-date on the latest legal changes. This article outlines the major areas and points to some useful sources of information.
Impact of climate change regulations
Environmental issues are increasingly high priority. Here we have collected a summary of useful information about the issues, about developing an environmental policy, how to stay up to date with legal changes, and how to make your business more environmentally friendly.
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