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Training Library - make me an expert

MyTrainingExpert and its parent company, KnowledgePool Group, employs over 70 training experts and professionals with hundreds of accumulated years of experience in the field of Learning & Development. We hope these articles will help you master the basics and give you the confidence to become the training expert for your organisation. And of course, please feel free to call one of our Learning Advisors at any time for further assistance!

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Quick guides to effective training management

Top Ten Tips for training

If you only do ten things... then do these!

Ensuring training is a success

Training is expensive, so you want your investment in training to pay off. This article offers six ways to ensure training is successful.

Blended learning

Everyone's talking about it, but what do we actually mean by "blended learning?"

When to use public or in-house training

Classroom training can be delivered on a public scheduled basis or as an in-house event. But which is right for you? This article explains the pros and cons of each.

Training Needs Analysis (TNA)

The best training is not too much, not too little. This article explains the classic approaches to TNA, including a six-stage process to help you work out what training is needed.

Training evaluation

Everyone expects a 'Happy Sheet' at the end of a course. But why bother, and is that all there is to evaluation? This article gives you an introduction to the famous Kirkpatrick approach to evaluating training.

Improve Your Productivity by Avoiding the Knee-Jerk Reaction to Training

Take a perceived training need at face value and you could be treating a symptom, not the cause. Sam, one of KnowledgePool's senior associates, explains how line managers can improve performance by avoiding the knee-jerk reaction to training and how a diagnostic procedure holds the key to a more holistic approach.

Glossary of learning terms

An alphabetical list of common terms and abbreviations used in training and learning.


Articles on specific topics

About Microsoft

Microsoft Corporation is a multinational computer technology corporation that develops, manufactures, licenses, and supports a wide range of software products for computing devices. Headquartered in Redmond, Washington, USA, its most profitable products are the Microsoft Windows operating system and the Microsoft Office suite of productivity software.

Weed out ineffective training

Training can have a motivational impact in difficult times but a new study from KnowledgePool claims that a quarter of all training fails to yield a significant performance improvement. Line manager support is a critical factor in making training more effective.

What is PRINCE2?

PRojects IN Controlled Environments (PRINCE) is a project management method. It includes the management, control and organisation of a project. "PRINCE2" refers to the 2nd major version of the method and is a registered trademark of the Office of Government Commerce (OGC), an independent office of HM Treasury.

The three biggest mistakes in training - and how SMEs can avoid them

How to overcome the three fundamental staff training mistakes made by small businesses.

Conflict: Dealing Positively with Conflict

We all have to deal with conflict from time to time. It can be highly disruptive, but it can be positive if it makes both sides consider new approaches, leading to innovative thinking and, ultimately, a fairer outcome all round. MyTrainingExpert associate John leads us through a positive approach to conflict. Contact info@MyTrainingExpert.com if you would like to find out more about how John can help your organisation.

Culture: Cutting through the cultures

If yours is an international business, you ignore cultural differences at your peril. Sally explains how doing business internationally is about much more than knowing the language. First published in the How2 website in 2003. Contact info@MyTrainingExpert.com if you would like to find out more about how Sally can help your organisation.

Leadership: How to lead from the front

Leadership styles are a matter for much debate. Here, MyTrainingExpert Associate Sally explores how each of us can 'lead from the front'. Contact info@MyTrainingExpert.com if you would like to find out more about how Sally can help your organisation.

Project Management: Stakeholder analysis

MyTrainingExpert associate John outlines an approach to analysing the individuals or groups that can influence the success of a project. Stakeholder analysis helps you get the most effective support and least resistance to the success of your project. Contact info@MyTrainingExpert.com if you would like to find out more about how John can help your organisation.


White papers: a more detailed look at training related issues

They Think It's All Over: Why what happens after the training is as important as the training itself

In this paper Kevin Lovell shows that, if training is to lead to performance improvement, learners must use what they learned. Line managers play a pivotal role in this process, yet 25% of all training fails to yield significant performance improvement - why is that?...

How to Implement Successful e-learning

Using a simple model to explain what factors encourage learners to use e-learning, Kevin Lovell, KnowledgePool's Learning Strategy Director, takes a look at how organisations can ensure their e-learning initiatives are successful

Getting the Value out of Evaluation

This paper outlines KnowledgePool's pioneering work in formulating a cost-effective approach to conducting higher level evaluations. Kevin Lovell, Learning Strategy Director at KnowledgePool outlines the approach, which allows organisations to measure the impact of learning on individual performance.

Intend to Blend?

KnowledgePool's approach to designing effective Blended Learning solutions

Bringing Out the Learning

Kevin Lovell, Learning Strategy Director at KnowledgePool, examines the growth of outsourcing in learning & development, the benefits of 'Managed Learning' and what to look for in a supplier. First published by theHRDIRECTOR magazine, Issue 41, November 2007. Reproduced with permission.

Are You Cutting It? How to reduce your cost of learning by 30%

Learning & Development teams are under pressure to make significant reductions in training costs. At the same time, organisations recognise a business imperative to continue training, to maintain workforce skills. Kevin Lovell explores how large organisations can resolve this tension and satisfy both demands, however, the solution may not be what you expect.

Addressing the Talent Shortage

The Rise of the Managed Learning Service. The talent shortage has become the number one issue for CEOs. L&D is increasingly being seen as key to closing the skills gap. But how do hard-pressed L&D teams step up to this challenge without losing control or increasing headcount. This paper examines the trends in L&D outsourcing, and how a managed service approach can free up resource, save costs and deliver improved service levels. Enter the Managed Learning Service.

Independence Day? - Proprietary vs vendor-independent managed service providers

65% of large organisations are seeking to outsource at least part of their learning function. There are many Managed Service Providers (MSPs) who can help with this, which fall into two broad categories: proprietary and vendor independent. This paper explores this fundamental distinction between different MSPs


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