Telephone Skills

Telephone Skills MyTrainingExpert is delighted to offer a comprehensive range of quality training and development courses, providing you with the essential skills for Telephone Skills.
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Course Title/Code	Price	Days	Dates/Location
Professional Telephone Techniques (PTT)	£385 £550	1 day	13th Jun 2012 London 20th Jul 2012 London More Dates/ Book »
Delivering Excellence in Customer Service via Email and on the Telephone (ETW)	£377.6 £569	1 day	22nd Jun 2012 London 10th Sep 2012 London More Dates/ Book »
Excellent Customer Care - Incoming Calls (4)	£421.88 £450	1 day	23rd May 2012 London 24th May 2012 Leeds More Dates/ Book »
Dealing with Incoming Calls Positively (46)	£421.88 £450	1 day	23rd May 2012 Edinburgh 10th Jul 2012 London More Dates/ Book »
Telephone Techniques - Incoming & Outgoing Calls (94)	£421.88 £450	1 day	31st May 2012 London 20th Jun 2012 Leeds More Dates/ Book »
Developing Effective Telephone Skills (NTS)	£377.6 £569	1 day	Request Dates »
Customer Care Over the Telephone (CCOTTB-1)	£426.94 £495	1 day	Request Dates »
Effective Telephone Skills (DETSB)	£377.6 £569	1 day	Request Dates »
Telephone Techniques (TTB-1)	£324 £349	1 day	28th May 2012 Milton Keynes 28th May 2012 London More Dates/ Book »
Customer Focus on the Telephone (CFONTTB)	£565.25 £595	1 day	11th Jul 2012 Bristol More Dates/ Book »
Telephone Skills & Customer services (TS&CSB)	£508.25 £535	1 day	Request Dates »

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