For those managers looking to improve their negotiation skills it is important to select a course that teaches skills and techniques required according to your level of management.
If you are fairly new to management, and hold a first-line or middle management position we have courses that cover the basics and will equip you with the essential negotiation skills. The techniques you will learn will enable you to effectively negotiate with staff, colleagues, clients and suppliers, both inside and outside your organisation. You will be taught the implications of different approaches to negotiation and how to influence an outcome in your favour. Courses in basic skills will also teach you how to prepare for a negotiation, including establishing your limits and boundaries, and you will learn techniques for reaching an agreement based on mutual interests.
If you hold a management position where you need to negotiate at a senior level, then take a look at our advanced skills courses which are more suited to people involved in service level agreements or contract negotiations. These courses look at the behavioural aspects of negotiation, and will teach you techniques to pull off a successful negotiation within demanding and pressurised business situations. You will learn how to control and understand non-verbal communication and how to identify the best alternative to a negotiated agreement. You will also be taught techniques for assessing the position of the other party involved in your negotiation.
