All the courses within this category are for people moving into a management role for the first time and who therefore need to learn the basics, including how to tackle any new responsibilities.
If this is you then we recommend taking a look at our various ‘introduction to management’ courses which will identify the behaviours, skills and qualities of an effective manager, whilst teaching you motivational skills, the confidence to give constructive feedback and how to both manage your time and delegate jobs. As a new manager you may find that you have to deal with conduct issues and conflict, and our courses will teach you techniques to deal with these and other difficult situation which will be unfamiliar to anyone stepping on the management ladder for the first time. Courses we offer in this area will also teach you methods for conducting effective appraisals and will offer practical tips on how develop the skills of those working under you.
As a new manager you should also be looking to improve your interpersonal skills and we have courses that will build on your existing communication techniques, so that you can effectively communicate both up and down through the company. Improving your communication skills will mean better working relationships with people working for you and with your own manager.
If you are managing a team we have team management courses which will teach you the dynamics of successful team interaction, how to exploit the strengths of individual members of your team and how to promote cooperative behaviour. Learning these skills will give you the ability to inspire confidence in your leadership.
